Frequently
Asked Questions
The fastest way is through our Meevo booking system, available 24/7. We have our online booking or a client app you may use. You can also call the salon during business hours. For complex services like extensions or major color changes, we recommend starting with a consultation so we can create a custom plan for you.
How do I book an appointment?
Yes. All appointments require a valid card on file to secure your booking. Your card is only charged in the event of a late cancellation or no-show (see our cancellation policy below).
Do you require
a card on file?
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations (within 24 hours) may be subject to a 50% charge of the scheduled service(s). Missed appointments or no-shows may be subject to a 100% charge of the scheduled service(s).
What’s your cancellation policy?
Do you take walk-ins?
We welcome walk-ins when possible, but availability is limited. Booking ahead ensures you get your preferred stylist and time.
Please arrive with clean, dry hair for color consultations and extension consultations. If you’re coming for a haircut or color service, bring any inspiration photos you love — we’ll use them to guide your personalized look.
How should I prepare for my appointment?
We use Oligo for our demi and permanent hair color and Danger Jones for our creative colors. Our retail luxury care comes from R&Co Core, R&Co Bleu, STMNT, Depot, & Outlaw Beard. Every product we carry is chosen for performance, quality, and respect for your hair’s health.
What brands and products do you use?
Purchase your R&Co products here:
What services do you offer?
We provide a full menu of luxury hair and grooming services. Learn more here.
To maintain a calm, focused atmosphere, we ask that only clients receiving services remain in the salon. Children are welcome only if they have an appointment.
Can I bring my kids or friends to my appointment?
Yes, but it’s tends to be a multi-step process. We require a color consultation before booking so we can create a plan that achieves your goal without compromising hair health.
Do you do corrective color?
Do you offer gift cards?
Yes — digital and physical gift cards are available for any service or retail purchase.